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Brand guides

Handling code and sample requests

Creators can ask you for a promo code or gear to test. A few settings keep the requests you get worth answering.

2 min read

In this guide

  1. Turn on what you want
  2. Say what you look for
  3. Answer within a few days
  4. Share a contact email
  5. Check what got posted

Turn on what you want

In Settings, turn on promo code requests, sample requests or both. Nothing comes in until you do, and you can turn either off again.

Say what you look for

Creators read your note before they ask. Be specific and you'll get fewer requests that don't fit.

Vague

We love working with creators!

Specific

Samples for creators who post within 3 weeks of delivery. Codes for anyone in our program.

Answer within a few days

Approve a code request with the code, or decline it. For a sample, approve or decline, then add the tracking number when it ships so the creator sees updates.

Creators who wait a week usually move on to another brand. A quick no is better than no answer.

Share a contact email

Set the email creators can reach you at. They only see it after you approve one of their requests, and you see theirs.

Check what got posted

Posts shows every post that tags your gear and when it went live. Use it to see who followed through on a sample before you send the next one.

OptimizeAffiliate

On Shopify?

Connect OptimizeAffiliate and approve requests from inside Shopify. An approved code becomes a Shopify discount, an approved sample becomes a draft order with the creator's address, and tracking is sent back to GearCred when it ships. It also reminds you when requests have waited more than 3 days.

See OptimizeAffiliate on the Shopify App Store

Try it in the app

Open Requests

More guides

  • How GearCred works for brandsCreators tag your gear in their posts and earn through your existing affiliate program. Here's what that means for you.Read guide2 min
  • Get your products found: your product feedGearCred builds your brand page, your spots in Shop by gear and the matches creators see from the product feed in your affiliate program. What to check on Shopify, in Google Shopping feeds and in other feed formats.Read guide4 min
  • Setting up codes so creators get creditA code sale doesn't come through a link click, so your network needs to know the code belongs to GearCred. It takes one step.Read guide2 min
See all brand guides
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